Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Sierra Wireless, Inc.
  • Street Address: 13811 Wireless Way
  • City: Richmond
  • State, or Country if outside the US: British Columbia, Canada
  • Zip Code: V6V 3A4

Submitted By

  • Name: Andrea D'Ambra
  • Title: Partner
  • Firm name (if different than entity): Norton Rose Fulbright US LLP
  • Telephone Number: 212-318-3015
  • Email Address: Andrea.DAmbra@nortonrosefulbright.com
  • Relationship to entity whose information was compromised: Outside Counsel

Breach Information

  • Total number of persons affected (including residents): 2608
  • Total number of Maine residents affected: 3
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 01/12/2021 - 03/20/2021
  • Date Breach Discovered: 09/17/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 10/22/2021
  • Copy of notice to affected Maine residents: Sierra Wireless - US Sample Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Sierra is offering 24 months of complimentary credit monitoring and fraud protection services from TransUnion as well as a toll free hotline for the individuals to call with any questions they may have.