Data Breach Notifications

Entity Information

  • Type of Organization: Healthcare
  • Entity Name: Brightline, Inc.
  • Street Address: 400 Concar Dr.
  • City: San Mateo
  • State, or Country if outside the US: CA
  • Zip Code: 94402

Submitted By

  • Name: Colin Battersby
  • Title: Member
  • Firm name (if different than entity): McDonald Hopkins
  • Telephone Number: 2485932952
  • Email Address:
  • Relationship to entity whose information was compromised: Legal counsel

Breach Information

  • Total number of persons affected (including residents): 27742
  • Total number of Maine residents affected: 58
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 01/30/2023
  • Date Breach Discovered: 02/06/2023
  • Description of the Breach:
    • Other, External system breach (hacking)
    • If other, please specify: This incident occurred at Brightline Inc's vendor, Fortra.
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 04/07/2023
  • Copy of notice to affected Maine residents: Redacted_Brightline-Aetna_Subscriber_31892149v1.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 2 years, Cyberscout, complimentary credit monitoring