Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Lower LLC
  • Street Address: 8621 Robert Fulton Drive, Suite 150
  • City: Columbia
  • State, or Country if outside the US: MD
  • Zip Code: 21046

Submitted By

  • Name: Daniel Macy
  • Title: Executive Vice President and General Counsel
  • Firm name (if different than entity):
  • Telephone Number: 2404288784
  • Email Address: dmacy@lower.com
  • Relationship to entity whose information was compromised: EVP and General Counsel

Breach Information

  • Total number of persons affected (including residents): 85958
  • Total number of Maine residents affected: 4
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 12/10/21 – 12/14/21
  • Date Breach Discovered: 1/27/22
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 2/24/22; 5/27/22
  • Copy of notice to affected Maine residents: Lower LLC - Supplemental Notice of Data Event - ME.pdf
  • Date of any previous (within 12 months) breach notifications: This notice is a supplement to the notice submitted to your Office on February 24, 2022.
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months; Experian; Complimentary access to identity restoration, fraud consultation, and credit monitoring