Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Citizens Bank of Las Cruces (the “Bank”)
  • Street Address: 505 S. Main St.
  • City: Las Cruces
  • State, or Country if outside the US: NM
  • Zip Code: 88001

Submitted By

  • Name: Patrick Haggerty
  • Title: Partner
  • Firm name (if different than entity): Baker & Hostetler LLP
  • Telephone Number: 513-929-3412
  • Email Address: phaggerty@bakerlaw.com
  • Relationship to entity whose information was compromised: Outside Counsel

Breach Information

  • Total number of persons affected (including residents): 8829
  • Total number of Maine residents affected: 3
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 4/7/2021
  • Date Breach Discovered: 8/16/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 9/20/2021
  • Copy of notice to affected Maine residents: Citizens- Maine App & Sample letter.pdf
  • Date of any previous (within 12 months) breach notifications: N/A
  • Were identity theft protection services offered: No
  • If yes, please provide the duration, the provider of the service and a brief description of the service: