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Data Breach Notifications
Entity Information
- Type of Organization: Financial Services
- Entity Name: Citywide Home Loans, LLC
- Street Address: 9785 South Monroe Street, Suite 200
- City: Sandy
- State, or Country if outside the US: UT
- Zip Code: 84070
Submitted By
- Name: Todd Bergwall
- Title: General Counsel
- Firm name (if different than entity):
- Telephone Number: 4692402244
- Email Address: tbergwall@smp.mortgage
- Relationship to entity whose information was compromised: General Counsel
Breach Information
- Total number of persons affected (including residents): 220,275
- Total number of Maine residents affected: 37
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
- Date(s) Breach Occured: 11/18/2020-12/02/2020
- Date Breach Discovered: 11/29/2020
- Description of the Breach:
- External system breach (hacking)
- Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)
Notification and Protection Services
- Type of Notification: Written
- Date(s) of consumer notification: 2/12/2021
- Copy of notice to affected Maine residents: Maine - Supp. Notice.pdf
- Date of any previous (within 12 months) breach notifications: No prior incidents within the last 12 months.
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: Kroll. 24 months. Credit monitoring and identity restoration services.