Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: New York Life Insurance Company
  • Street Address: 51 Madison Avenue
  • City: New York
  • State, or Country if outside the US: NY
  • Zip Code: 10010

Submitted By

  • Name: Linda Beebe
  • Title: Associate General Counsel
  • Firm name (if different than entity):
  • Telephone Number: 212-576-4644
  • Email Address: linda_e_beebe@newyorklife.com
  • Relationship to entity whose information was compromised: employee

Breach Information

  • Total number of persons affected (including residents): 749
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 7/1/2020 to 2/5/2021
  • Date Breach Discovered: 2/5/2021
  • Description of the Breach:
    • Other, Inadvertent disclosure
    • If other, please specify: In response to a request from the Wyoming Department of Insurance, we inadvertently uploaded a document to a public insurance filings website without redacting certain personal information pertaining to one Maine resident. Upon learning of the issue, we immediately had the document removed and replaced with a version that does not contain any personal information. The personal information on the original document included the individuals’ names, last four digits of their social security numbers, certificate numbers, genders, dates of birth, benefit amounts and form of annuity.
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 3/3/2021
  • Copy of notice to affected Maine residents: Annuities Incident Notification.pdf
  • Date of any previous (within 12 months) breach notifications: N/A
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 1 year of credit monitoring from Equifax Credit Watch Gold Service.