Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: American Express Travel Related Services Company
  • Street Address: 200 Vesey Street
  • City: New York
  • State, or Country if outside the US: New York
  • Zip Code: 10285

Submitted By

  • Name: Kevin Rothman
  • Title: Chief Technology Counsel
  • Firm name (if different than entity):
  • Telephone Number: 212-640-5750
  • Email Address: Kevin.f.rothman@aexp.com
  • Relationship to entity whose information was compromised: Employee

Breach Information

  • Total number of persons affected (including residents): 19786
  • Total number of Maine residents affected: 52
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 07/26/2022
  • Date Breach Discovered: 07/26/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 11/18/2022
  • Copy of notice to affected Maine residents: Sample Customer Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months, Experian. Experian IdentityWorks. Experian IdentityWorks helps detect misuse of consumer personal information and provides consumers with services focused on immediate identification and resolution of identity theft. If there is fraudulent use of a consumer’s personal information, an Experian Identity Resolution agent will be available to investigate and resolve each incident of fraud.