Data Breach Notifications

Entity Information

  • Type of Organization: Healthcare
  • Entity Name: UMass Memorial Health
  • Street Address: Biotech One, 365 Plantation St., Suite 300
  • City: Worcester
  • State, or Country if outside the US: Massachusetts
  • Zip Code: 01605

Submitted By

  • Name: Eric Packel
  • Title: Partner
  • Firm name (if different than entity): Baker & Hostetler LLP
  • Telephone Number: 215-564-3031
  • Email Address:
  • Relationship to entity whose information was compromised: Outside Counsel

Breach Information

  • Total number of persons affected (including residents): 3,099
  • Total number of Maine residents affected: 3
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 06/24/2020-01/07/2021
  • Date Breach Discovered: 08/25/2021
  • Description of the Breach:
    • Other
    • If other, please specify: Phishing
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 10/15/2021
  • Copy of notice to affected Maine residents: UMASS- ME App & Sample Letter.pdf
  • Date of any previous (within 12 months) breach notifications: N/A
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Experian, 1 Year, Credit Monitoring & Identity Theft Protection Services