Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: American Airlines, Inc.
  • Street Address: 1 Skyview Drive
  • City: Fort Worth
  • State, or Country if outside the US: Texas
  • Zip Code: 76155

Submitted By

  • Name: Chris Cwalina
  • Title: Partner, Global Co-Head and US Head of Information Governance, Privacy and Cybersecurity
  • Firm name (if different than entity): Norton Rose Fulbright US LLP
  • Telephone Number: 2026624691
  • Email Address:
  • Relationship to entity whose information was compromised: Outside Counsel

Breach Information

  • Total number of persons affected (including residents): 5745
  • Total number of Maine residents affected: 12
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 04/30/2023-05/01/2023
  • Date Breach Discovered: 05/03/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 06/23/2023
  • Copy of notice to affected Maine residents: LV1 - Consumer Notice Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: American is offering 24 months of complimentary identity fraud and credit theft protection services from Experian.