Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Rakuten USA, Inc. DBA Rakuten Americas
  • Street Address: 800 Concar Drive
  • City: San Mateo
  • State, or Country if outside the US: CA
  • Zip Code: 94402

Submitted By

  • Name: Reginald Rasch
  • Title: Head of Legal
  • Firm name (if different than entity):
  • Telephone Number: 646.943.8260
  • Email Address: reginald.rasch@rakuten.com
  • Relationship to entity whose information was compromised: Counsel

Breach Information

  • Total number of persons affected (including residents): 5390
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 01/21/2021
  • Date Breach Discovered: 01/21/2021
  • Description of the Breach:
    • Insider wrongdoing
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 02/11/2021
  • Copy of notice to affected Maine residents: Rakuten USA, Inc.- Notice of Data Event - ME - FINAL.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months, Epiq, 24 months of complimentary credit monitoring