Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Western Union Financial Services, Inc.
  • Street Address: 7001 E. Belleview Ave.
  • City: Denver
  • State, or Country if outside the US: CO
  • Zip Code: 80237

Submitted By

  • Name: Lynn C. Percival IV
  • Title: Partner
  • Firm name (if different than entity): Wyrick Robbins Yates & Ponton LLP
  • Telephone Number: (919) 865-1103
  • Email Address: lpercival@wyrick.com
  • Relationship to entity whose information was compromised: Outside legal counsel

Breach Information

  • Total number of persons affected (including residents): 15,203
  • Total number of Maine residents affected: 3
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 12/24/2020
  • Date Breach Discovered: 02/22/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 03/17/2021
  • Copy of notice to affected Maine residents: Base Consumer Notification Letter.pdf
  • Date of any previous (within 12 months) breach notifications: None
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Western Union is offering affected individuals complimentary access to Experian IdentityWorks for a period of two years. The IdentityWorks service includes identity restoration, credit monitoring, identity theft insurance, and fraud detection tools.