Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Citadel Servicing Corporation dba Acra Lending
  • Street Address: 25531 Commercentre Drive, Ste 160
  • City: Lake Forest
  • State, or Country if outside the US: California
  • Zip Code: 92630

Submitted By

  • Name: Dominic Paluzzi
  • Title: Member
  • Firm name (if different than entity): McDonald Hopkins
  • Telephone Number: 2482201356
  • Email Address: dpaluzzi@mcdonaldhopkins.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 8,326
  • Total number of Maine residents affected: 4
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 03/31/2021 to 08/24/2021
  • Date Breach Discovered: 02/18/2022
  • Description of the Breach:
    • Other
    • If other, please specify: Phishing email
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 03/18/2022
  • Copy of notice to affected Maine residents: Citadel - Adult SSN [redacted] (10206703x7AB84).pdf
  • Date of any previous (within 12 months) breach notifications: N/A
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Yes, 12 months through TransUnion