Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Populus Financial Group, Inc.
  • Street Address: 300 E. John Carpenter Fwy. Suite 900
  • City: Irving
  • State, or Country if outside the US: Texas
  • Zip Code: 75062

Submitted By

  • Name: Christie Babalis
  • Title: General Counsel
  • Firm name (if different than entity): Alvaria, Inc.
  • Telephone Number: 978-905-3703
  • Email Address:
  • Relationship to entity whose information was compromised: Third-party service provider of workforce management and call center technology solutions

Breach Information

  • Total number of persons affected (including residents): 51,858
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 03/09/2023 - 03/10/2023
  • Date Breach Discovered: 03/09/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 05/23/2023
  • Copy of notice to affected Maine residents: EXPERIAN_Job41487d09_EricksonDemel&Associates_L01_SAS_0.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Alvaria arranged to help protect potentially affected individuals from identity theft by offering, free of charge, 24 months of credit monitoring, and fraud remediation services through Experian IdentityWorks.