Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Frontier Communications Parent, Inc.
  • Street Address: 1919 McKinney Avenue
  • City: Dallas
  • State, or Country if outside the US: TX
  • Zip Code: 75201

Submitted By

  • Name: Stephen
  • Title: Lilley
  • Firm name (if different than entity): Mayer Brown LLP
  • Telephone Number: 202-263-3865
  • Email Address:
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 751895
  • Total number of Maine residents affected: 139
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 4/13/2024
  • Date Breach Discovered: 4/14/2024
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 6/6/2024
  • Copy of notice to affected Maine residents: Exhibit A - Frontier Notification Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Frontier is offering access to 12 months of complimentary credit monitoring and identity theft resolution services through Kroll.