Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: ISO Claims Services, Inc.
  • Street Address: 545 Washington Boulevard
  • City: Jersey City
  • State, or Country if outside the US: NEW JERSEY
  • Zip Code: 07310

Submitted By

  • Name: James Denvil
  • Title: Counsel
  • Firm name (if different than entity): Hogan Lovells US LLP
  • Telephone Number: 2026375521
  • Email Address: w.james.denvil@hoganlovells.com
  • Relationship to entity whose information was compromised: Outside Counsel

Breach Information

  • Total number of persons affected (including residents): 117801
  • Total number of Maine residents affected: 29
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 07/05/2021-09/27/2021
  • Date Breach Discovered: 09/27/2021
  • Description of the Breach:
    • Other
    • If other, please specify: ISO Claims Services, Inc. ("Company") has determined that the incident involved an unauthorized entity requesting access to a Company portal providing access to motor vehicle reports, and fraudulently submitting credentialing information that appeared to be associated with legitimate business entities. The unauthorized entity then used information already in its possession to request motor vehicle reports.
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 11/04/2021
  • Copy of notice to affected Maine residents: Individual Notification Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: ISO Claims Services, Inc. is is offering credit monitoring and identity protection services for 2 years through IDX, at no cost to the impacted residents.