Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Cash Express, LLC
  • Street Address: 345 S. Jefferson Ave., Suite 300
  • City: Cookeville
  • State, or Country if outside the US: TN
  • Zip Code: 38501

Submitted By

  • Name: Joshua Hansen-King
  • Title: Associate
  • Firm name (if different than entity): Shook, Hardy & Bacon
  • Telephone Number: 3032855306
  • Email Address:
  • Relationship to entity whose information was compromised: Outside Counsel

Breach Information

  • Total number of persons affected (including residents): 106521
  • Total number of Maine residents affected: 7
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 01/29/2022
  • Date Breach Discovered: 08/04/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 09/16/2022
  • Copy of notice to affected Maine residents: Cash Express - Notification Template (1 Year CM).pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Experian IdentityWorks for one year, which is a credit monitoring service.