Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: TIAA
  • Street Address: 730 Third Avenue
  • City: New York
  • State, or Country if outside the US: New York
  • Zip Code: 10017

Submitted By

  • Name: Rosario Conde-Johanek
  • Title: Associate General Counsel
  • Firm name (if different than entity): TIAA
  • Telephone Number: 2129166039
  • Email Address: rconde-johanek@tiaa.org
  • Relationship to entity whose information was compromised: Same

Breach Information

  • Total number of persons affected (including residents): 9
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 05/05/2020
  • Date Breach Discovered: 02/21/2021
  • Description of the Breach:
    • Other
    • If other, please specify: Manual input of stolen credentials
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 03/01/2021
  • Copy of notice to affected Maine residents: ME Breach Template - Access.doc
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Fully paid 2-year subscription to credit monitoring, ID theft insurance in the amount of $1 million and ID repair services from Experian IdentityWorks