Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Backroads
  • Street Address: 801 Cedar Street
  • City: Berkeley
  • State, or Country if outside the US: CA
  • Zip Code: 94710

Submitted By

  • Name: Karen Bennett
  • Title: Vice President
  • Firm name (if different than entity):
  • Telephone Number: 800.462.2848
  • Email Address: KarenB@Backroads.com
  • Relationship to entity whose information was compromised: Entity itself

Breach Information

  • Total number of persons affected (including residents): 3,230
  • Total number of Maine residents affected: 18
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 10/02/2020
  • Date Breach Discovered: 10/02/2020
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 11/19/2020
  • Copy of notice to affected Maine residents: Backroads - Notice of Data Event - ME - Exhibit 1.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12-24 months, depending on jurisdiction, Epiq, Credit and identity monitoring services