Data Breach Notifications

Entity Information

  • Type of Organization: Healthcare
  • Entity Name: Blue Shield of California
  • Street Address: 601 12th Street
  • City: Oakland
  • State, or Country if outside the US: United States
  • Zip Code: 94607

Submitted By

  • Name: David Rothery
  • Title: Privacy Specialist, Consultant
  • Firm name (if different than entity):
  • Telephone Number: 5303103633
  • Email Address: Dave.Rothery@blueshieldca.com
  • Relationship to entity whose information was compromised: Business Associate to an employer group Health Plan sponsor

Breach Information

  • Total number of persons affected (including residents): 63341
  • Total number of Maine residents affected: 44
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 01/28/2023 - 01/31/2023
  • Date Breach Discovered: 01/30/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 03/27/2023
  • Copy of notice to affected Maine residents: EXPERIAN_J2010_BLUE_SHIELD_OF_CALIFORNIA_Fortra_Brightline_L01_SAS_0.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Per attached notification letter - 1 year of complimentary Credit monitoring plus Identity theft restoration services