Home > Consumer Information > Privacy, Identity Theft and Data Security Breaches > Data Breach Notifications
Data Breach Notifications
Entity Information
- Type of Organization: Other Commercial
- Entity Name: TTEC Services Corporation
- Street Address: 9197 South Peoria Street
- City: Englewood
- State, or Country if outside the US: Colorado
- Zip Code: 80112
Submitted By
- Name: Joseph Bruemmer
- Title: Counsel
- Firm name (if different than entity): Baker & Hostetler LLP
- Telephone Number: 513-929-3410
- Email Address: jbruemmer@bakerlaw.com
- Relationship to entity whose information was compromised: Outside Counsel
Breach Information
- Total number of persons affected (including residents): 102858
- Total number of Maine residents affected: 19
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
- Date(s) Breach Occured: 03/31/2021
- Date Breach Discovered: 11/24/2021
- Description of the Breach:
- External system breach (hacking)
- Information Acquired - Name or other personal identifier in combination with: Social Security Number
Notification and Protection Services
- Type of Notification: Written
- Date(s) of consumer notification: 12/08/2021
- Copy of notice to affected Maine residents: TTEC-ME App & Sample.pdf
- Date of any previous (within 12 months) breach notifications: N/A
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: TTEC is providing 12 months of identity theft protection services through IDX. These identity protection services include one year of credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed identity theft recovery services.