Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Truist Financial Corporation
  • Street Address: 214 N. Tryon Street, 44th Floor--Technology Legal; Mail Code 500-93-44-10
  • City: Charlotte
  • State, or Country if outside the US: North Carolina
  • Zip Code: 28202

Submitted By

  • Name: David Delaney
  • Title: Vice President and Assistant General Counsel, Cybersecurity and Privacy
  • Firm name (if different than entity):
  • Telephone Number: 919-424-0883
  • Email Address: david.delaney@truist.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 175
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 12/23/2021
  • Date Breach Discovered: 12/27/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 04/19/2021
  • Copy of notice to affected Maine residents: Full SSN Sample_Redacted, Sanitized.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months through Experian CSIdentity, which helps detect possible misuse of personal information and alerts program enrollees.