Home > Consumer Information > Privacy, Identity Theft and Data Security Breaches > Data Breach Notifications
Data Breach Notifications
Entity Information
- Type of Organization: Other Commercial
- Entity Name: Forward Air Corporation
- Street Address: 1915 Snapps Ferry Road, Building N
- City: Greeneville
- State, or Country if outside the US: Tennessee
- Zip Code: 37745
Submitted By
- Name: Michael Hance
- Title: Chief Legal Officer
- Firm name (if different than entity):
- Telephone Number: 423-636-7007
- Email Address: mhance@forwardair.com
- Relationship to entity whose information was compromised: Chief Legal Officer
Breach Information
- Total number of persons affected (including residents): 4,375
- Total number of Maine residents affected: 5
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
- Date(s) Breach Occured: 12/15/2020
- Date Breach Discovered: 7/30/2021
- Description of the Breach:
- External system breach (hacking)
- Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)
Notification and Protection Services
- Type of Notification: Written
- Date(s) of consumer notification: 11/8/2021
- Copy of notice to affected Maine residents: Forward Air - ME Exhibit 1 - Supplemental Notice of Data Event.pdf
- Date of any previous (within 12 months) breach notifications: 9/24/2021
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, TransUnion, credit monitoring and identity theft protect services