Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: KeyBank N.A.
  • Street Address: 127 Public Square
  • City: Cleveland
  • State, or Country if outside the US: Ohio
  • Zip Code: 44114

Submitted By

  • Name: Doreen Dehil
  • Title: Privacy Compliance Officer
  • Firm name (if different than entity):
  • Telephone Number: 216-689-4414
  • Email Address: doreen_dehil@keybank.com
  • Relationship to entity whose information was compromised: employee

Breach Information

  • Total number of persons affected (including residents): 278
  • Total number of Maine residents affected: 2
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 12/5/2020 to 1/15/2021
  • Date Breach Discovered: 1/21/2021
  • Description of the Breach:
    • Other
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 2/5/2021
  • Copy of notice to affected Maine residents: Sample Breach Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: