Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: First Financial Credit Union ("FFCU")
  • Street Address: 4910 Union Way NE
  • City: Albuquerque
  • State, or Country if outside the US: New Mexico
  • Zip Code: 87107

Submitted By

  • Name: Pasha Sternberg
  • Title: Principal
  • Firm name (if different than entity): Polsinelli LLP, 2049 Century Park East, Ste 2900, Los Angeles, CA 90067
  • Telephone Number: 310-229-1335
  • Email Address: psternberg@polsinelli.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 229748
  • Total number of Maine residents affected: 29
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 01/17/2022 - 02/07/2022
  • Date Breach Discovered: 03/09/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Substitute Notice
  • Date(s) of consumer notification: 04/06/2022
  • Copy of notice to affected Maine residents: FFCU Email and Website Notice.pdf
  • Date of any previous (within 12 months) breach notifications: N/A
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Experian IdentityWorks 3B, FFCU offered complimentary credit monitoring services, including identify theft protection services.