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Data Breach Notifications
Entity Information
- Type of Organization: Other Commercial
- Entity Name: Ibex Global Solutions, Inc. (“Ibex”)
- Street Address: 310 N 2nd E #102, Rexburg, Idaho 83440
- City: Rexburg
- State, or Country if outside the US: Idaho
- Zip Code: 83440
Submitted By
- Name: Jason Malmberg
- Title: Deputy General Counsel
- Firm name (if different than entity):
- Telephone Number: 469-782-8067
- Email Address: Jason.malmberg@ibex.co
- Relationship to entity whose information was compromised: Employee
Breach Information
- Total number of persons affected (including residents): 174,862
- Total number of Maine residents affected: 59
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
- Date(s) Breach Occured: 07/27/2020 – 08/17/2020
- Date Breach Discovered: 07/11/2021
- Description of the Breach:
- External system breach (hacking)
- Information Acquired - Name or other personal identifier in combination with: Social Security Number
Notification and Protection Services
- Type of Notification: Written
- Date(s) of consumer notification: 08/06/2021
- Copy of notice to affected Maine residents: Ibex Global Solutions, Inc. - Notice of Data Event - ME.pdf
- Date of any previous (within 12 months) breach notifications:
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: Equifax 12 months credit monitoring, identity theft protection and insurance