Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Ibex Global Solutions, Inc. (“Ibex”)
  • Street Address: 310 N 2nd E #102, Rexburg, Idaho 83440
  • City: Rexburg
  • State, or Country if outside the US: Idaho
  • Zip Code: 83440

Submitted By

  • Name: Jason Malmberg
  • Title: Deputy General Counsel
  • Firm name (if different than entity):
  • Telephone Number: 469-782-8067
  • Email Address:
  • Relationship to entity whose information was compromised: Employee

Breach Information

  • Total number of persons affected (including residents): 174,862
  • Total number of Maine residents affected: 59
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 07/27/2020 – 08/17/2020
  • Date Breach Discovered: 07/11/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 08/06/2021
  • Copy of notice to affected Maine residents: Ibex Global Solutions, Inc. - Notice of Data Event - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Equifax 12 months credit monitoring, identity theft protection and insurance