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Data Breach Notifications
Entity Information
- Type of Organization: Healthcare
- Entity Name: NextGen Healthcare, Inc.
- Street Address: 18111 Von Karmen Ave., Suite 600
- City: Irvine
- State, or Country if outside the US: California
- Zip Code: 92612
Submitted By
- Name: Kari M. Rollins
- Title: Partner, Outside Counsel
- Firm name (if different than entity): Sheppard Mullin Richter & Hampton LLP
- Telephone Number: 212-634-3077
- Email Address: krollins@sheppardmullin.com
- Relationship to entity whose information was compromised: Outside Counsel
Breach Information
- Total number of persons affected (including residents): 1049375
- Total number of Maine residents affected: 3913
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
- Date(s) Breach Occured: 03/29/2023 to 04/14/2023
- Date Breach Discovered: 04/24/2023
- Description of the Breach:
- Other
- If other, please specify: Unauthorized access to database stemming from use of stolen client credentials that appear to have been stolen from other sources or incidents unrelated to NextGen
- Information Acquired - Name or other personal identifier in combination with: Social Security Number
Notification and Protection Services
- Type of Notification: Written
- Date(s) of consumer notification: 04/28/2023
- Copy of notice to affected Maine residents: NextGen Individual Notification Letter.pdf
- Date of any previous (within 12 months) breach notifications:
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months of free fraud detection and identity theft protection through Experian's IdentityWorks program.