Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: RiverSource, LLC
  • Street Address: 15 Lenox Pointe NE, Suite A
  • City: Atlanta
  • State, or Country if outside the US: Georgia
  • Zip Code: 30324

Submitted By

  • Name: Paul Schmeltzer
  • Title: Attorney
  • Firm name (if different than entity): Clark Hill LLP
  • Telephone Number: 3234974493
  • Email Address: pschmeltzer@clarkhill.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 10885
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 04/05/2022
  • Date Breach Discovered: 11/14/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 12/29/2022
  • Copy of notice to affected Maine residents: RiverSource ME AG Notification.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Twelve months of complimentary credit monitoring and identity restoration services were offered through IDX.