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Data Breach Notifications
Entity Information
- Type of Organization: Other Commercial
- Entity Name: Terminix Global Holdings (formerly ServiceMaster Global Holdings)
- Street Address: 150 Peabody Pl
- City: Memphis
- State, or Country if outside the US: TN
- Zip Code: 38103
Submitted By
- Name: Brooke Stapleton
- Title: Compliance Director
- Firm name (if different than entity):
- Telephone Number: (901) 896-6046
- Email Address: brooke.stapleton@servicemaster.com
- Relationship to entity whose information was compromised: employee
Breach Information
- Total number of persons affected (including residents): 14,708
- Total number of Maine residents affected: 21
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
- Date(s) Breach Occured: 9/10/20 - 9/22/20
- Date Breach Discovered: 9/16/20 (PII breach discovered 9/26/20)
- Description of the Breach:
- External system breach (hacking)
- Information Acquired - Name or other personal identifier in combination with: Social Security Number
Notification and Protection Services
- Type of Notification: Electronic
- Date(s) of consumer notification: 10/09/2020
- Copy of notice to affected Maine residents: Notice of Breach_redacted enrollment code.pdf
- Date of any previous (within 12 months) breach notifications: n /a
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: 2 years, ID Experts, credit and CyberScan monitoring, a $1,000,000 insurance reimbursement policy, and fully managed ID theft recovery services