Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Nelnet Servicing, LLC
  • Street Address: Nelnet Servicing, LLC
  • City: Lincoln
  • State, or Country if outside the US: NE
  • Zip Code: 68508

Submitted By

  • Name: Bill Munn
  • Title: General Counsel
  • Firm name (if different than entity):
  • Telephone Number: 3036965405
  • Email Address:
  • Relationship to entity whose information was compromised: General Counsel

Breach Information

  • Total number of persons affected (including residents): 2501324
  • Total number of Maine residents affected: 15405
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 06/01/2022 – 07/22/2022
  • Date Breach Discovered: 08/17/2022
  • Description of the Breach:
    • Other
    • If other, please specify: Please see Exhibit 1.
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 08/26/2022
  • Copy of notice to affected Maine residents: Nelnet Servicing - Notice of Data Event - ME - Exhibit 1.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months, Experian IdentityWorks, Credit monitoring, credit reports, identity theft insurance up to $1 million