Data Breach Notifications

Entity Information

  • Type of Organization: Non-Profit
  • Entity Name: Child & Family Services, Inc
  • Street Address: 3057 Acushnet Ave
  • City: New Bedford
  • State, or Country if outside the US: MA
  • Zip Code: 02745

Submitted By

  • Name: Brad Scott
  • Title: Chief Information Officer
  • Firm name (if different than entity):
  • Telephone Number: 508-742-3951
  • Email Address: bscott@cfservices.org
  • Relationship to entity whose information was compromised: Employee

Breach Information

  • Total number of persons affected (including residents): 1977
  • Total number of Maine residents affected: 2
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 11/16/2021 - 11/18/2021
  • Date Breach Discovered: 05/27/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 07/05/2022
  • Copy of notice to affected Maine residents: Child & Family Services, Inc. - Notice of Data Event - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months, Experian, credit and identity monitoring