Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Pan-American Life Insurance Group, Inc.
  • Street Address: 601 Poydras Street
  • City: New Orleans
  • State, or Country if outside the US: LA
  • Zip Code: 70130

Submitted By

  • Name: Gregory T. Parks
  • Title: Partner
  • Firm name (if different than entity): Morgan, Lewis & Bockius LLP
  • Telephone Number: 215-963-5170
  • Email Address: gregory.parks@morganlewis.com
  • Relationship to entity whose information was compromised: Outside counsel

Breach Information

  • Total number of persons affected (including residents): 240 (US)
  • Total number of Maine residents affected: 4
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 2/16/2021-2/19/2021
  • Date Breach Discovered: 2/19/2021
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 03/11/2021 (substitute notice), 04/08/2021 (written notice)
  • Copy of notice to affected Maine residents: EXPERIAN_G3602_Pan-American Life Insurance Group_L03_SAS_1 (1).pdf
  • Date of any previous (within 12 months) breach notifications: 03/11/2021 (this is an update to that notification)
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: One year, Experian, Identity theft and credit monitoring services