Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Charles Schwab & Co., Inc.
  • Street Address: 211 Main Street
  • City: San Francisco
  • State, or Country if outside the US: CA
  • Zip Code: 94105

Submitted By

  • Name: Jay Johnson
  • Title: Deputy Chief Counsel, Privacy, Cybersecurity, AI
  • Firm name (if different than entity):
  • Telephone Number: 817 854 6286
  • Email Address: j.johnson@schwab.com
  • Relationship to entity whose information was compromised: Legal employee

Breach Information

  • Total number of persons affected (including residents): 774
  • Total number of Maine residents affected: 4
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 03/06/2023 - 04/19/2023
  • Date Breach Discovered: 04/19/2023
  • Description of the Breach:
    • Insider wrongdoing
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 06/09/2023
  • Copy of notice to affected Maine residents: Exhibit A.pdf
  • Date of any previous (within 12 months) breach notifications: N/A
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 48 months, Soniq's IdentityForce, Credit monitoring and identity theft monitoring