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Data Breach Notifications
Entity Information
- Type of Organization: Financial Services
- Entity Name: TIAA, FSB
- Street Address: 301 W. Bay Street
- City: Jacksonville
- State, or Country if outside the US: FL
- Zip Code: 32202
Submitted By
- Name: Farrell Wilkerson
- Title: Associate General Counsel
- Firm name (if different than entity): TIAA
- Telephone Number: 9046863631
- Email Address: farrell.wilkerson@tiaa.org
- Relationship to entity whose information was compromised: legal counsel
Breach Information
- Total number of persons affected (including residents): 2,580
- Total number of Maine residents affected: 19
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
- Date(s) Breach Occured: 12/13/2023
- Date Breach Discovered: 12/13/2023
- Description of the Breach:
- Insider wrongdoing
- Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)
Notification and Protection Services
- Type of Notification: Written
- Date(s) of consumer notification: 12/17/2023 and 12/22/2023
- Copy of notice to affected Maine residents: General TEMPLATE.pdf
- Date of any previous (within 12 months) breach notifications:
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months, Experian IdentityWorks, credit monitoring and identity restoration services