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Data Breach Notifications
Entity Information
- Type of Organization: Financial Services
- Entity Name: Ally Bank
- Street Address: 601 S. Tryon Street, Ste 100
- City: Charlotte
- State, or Country if outside the US: NC
- Zip Code: 28202
Submitted By
- Name: Christian Hall
- Title: Chief Privacy Officer
- Firm name (if different than entity):
- Telephone Number: 704-501-0353
- Email Address: christian.hall@ally.com
- Relationship to entity whose information was compromised: Employee
Breach Information
- Total number of persons affected (including residents): 328
- Total number of Maine residents affected: 1
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
- Date(s) Breach Occured: 5/25/2023
- Date Breach Discovered: 7/25/2023
- Description of the Breach:
- Insider wrongdoing
- Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)
Notification and Protection Services
- Type of Notification: Written
- Date(s) of consumer notification: 8/22/2023
- Copy of notice to affected Maine residents: Ally Notification Letter_FINAL.pdf
- Date of any previous (within 12 months) breach notifications: None
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: Equifax Complete Premier provided for 24 months. Provides annual access to your 3-bureau credit report and VantageScore credit scores; Daily access to your Equifax credit report and 1-bureau VantageScore credit score; 3-bureau credit monitoring with email notifications of key changes to your credit reports; and much more.