Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: CareTree, Inc. on behalf of affected customers
  • Street Address: 222 W Merchandise Mart Plaza, Suite 1230
  • City: Chicago
  • State, or Country if outside the US: IL
  • Zip Code: 60654

Submitted By

  • Name: Mark Botticelli
  • Title: General Manager
  • Firm name (if different than entity):
  • Telephone Number: 6504161573
  • Email Address:
  • Relationship to entity whose information was compromised: employee

Breach Information

  • Total number of persons affected (including residents): 5474
  • Total number of Maine residents affected: 3
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 07/21/2023
  • Date Breach Discovered: 10/13/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 12/11/2023
  • Copy of notice to affected Maine residents: CareTree - Notice of Data Event - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 1 year, Epiq, credit monitoring and $1 million identity theft insurance