Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Brightly Software, Inc.
  • Street Address: 11000 Regency Parkway, Suite 300
  • City: Cary
  • State, or Country if outside the US: United States
  • Zip Code: 27518

Submitted By

  • Name: Matthew Welling
  • Title: Esq.
  • Firm name (if different than entity): Crowell & Moring, LLP
  • Telephone Number: 2026242588
  • Email Address:
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 2964292
  • Total number of Maine residents affected: 11486
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 04/20/2023
  • Date Breach Discovered: 04/28/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Electronic
  • Date(s) of consumer notification: 05/11/2023
  • Copy of notice to affected Maine residents: Incident Email_User_5.11.2023_Redacted.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: No
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Brightly is notifying all customers whose users were affected by the incident, as well as informally notifying those users directly so that they may take steps to protect against potential misuse of their account information.