Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: USA Teleservices LLC
  • Street Address: 469 Congress St.
  • City: Portland
  • State, or Country if outside the US: ME
  • Zip Code: 04101

Submitted By

  • Name: Nathaniel Bessey
  • Title: Attorney
  • Firm name (if different than entity): Brann & Isaacson
  • Telephone Number: 2077863566
  • Email Address: nbessey@brannlaw.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 1
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: on or around 05/16/23
  • Date Breach Discovered: 05/16/23
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 06/08/2023
  • Copy of notice to affected Maine residents: Template Notification.pdf
  • Date of any previous (within 12 months) breach notifications: none
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 Month subscription to Experian IdentityWorks identity-theft protection service was offered (service includes credit monitoring, identity theft insurance, dark web surveillance, and identity restoration assistance)