Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: TIAA Kaspick, LLC
  • Street Address: 70 Franklin Street, 7th Floor
  • City: Boston
  • State, or Country if outside the US: MA
  • Zip Code: 02110

Submitted By

  • Name: Louis Senay
  • Title: Managing Director, Head of Supervisory Affairs
  • Firm name (if different than entity): TIAA
  • Telephone Number: 704-988-6252
  • Email Address:
  • Relationship to entity whose information was compromised: Employee

Breach Information

  • Total number of persons affected (including residents): 27946
  • Total number of Maine residents affected: 359
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 05/29/2023-05/30/2023
  • Date Breach Discovered: 06/23/2023
  • Description of the Breach:
    • External system breach (hacking)
    • If other, please specify: Pension Benefit Information, LLC (PBI), a vendor to TIAA Kaspick, LLC (Kaspick), suffered a zero-day exploit in its MOVEIt Transfer server on May 29-30.
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 07/14/2023
  • Copy of notice to affected Maine residents: TIAA Kaspick PBI Individual Notification Letter.pdfPBI - Kaspick - ME Letter.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Affected individuals are being offered two (2) years of free credit monitoring, fraud consulting and identity theft restoration services and has provided a call-line for potentially affected individuals to contact with questions or concerns regarding this incident and the services being offered. The provider of the service is Kroll.