Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Planet Home Lending, LLC
  • Street Address: 321 Research Parkway, Suite 303
  • City: Meriden
  • State, or Country if outside the US: Connecticut
  • Zip Code: 06450

Submitted By

  • Name: Ashley B Matthews
  • Title: Partner
  • Firm name (if different than entity): McGuireWoods LLP
  • Telephone Number: 4349772570
  • Email Address: amatthews@mcguirewoods.com
  • Relationship to entity whose information was compromised: Attorney

Breach Information

  • Total number of persons affected (including residents): 199,873
  • Total number of Maine residents affected: 193
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 11/15/2023
  • Date Breach Discovered: 11/15/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 01/25/2024
  • Copy of notice to affected Maine residents: EXPERIAN_K7176_Planet Home Lending_L01_SAS_1.pdf
  • Date of any previous (within 12 months) breach notifications: MOVEit data security incident, Maine notified on 9/8/23
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months, Experian IdentityWorks