Data Breach Notifications

Entity Information

  • Type of Organization: Healthcare
  • Entity Name: Nuance Communications, Inc., o/b/o data controller
  • Street Address: 1 Wayside Rd
  • City: Burlington
  • State, or Country if outside the US: MA
  • Zip Code: 781565500

Submitted By

  • Name: Edward Zacharias
  • Title: Partner
  • Firm name (if different than entity): McDermott Will & Emery
  • Telephone Number: +1 617 535 4018
  • Email Address:
  • Relationship to entity whose information was compromised: outside counsel

Breach Information

  • Total number of persons affected (including residents): 1
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 5/28/2023-5/29/2023
  • Date Breach Discovered: 7/10/2023
  • Description of the Breach:
    • Other
    • If other, please specify: zero-day vulnerability
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 9-22-2023
  • Copy of notice to affected Maine residents: Nuance Notice Template (SSN).pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24-month membership to Equifax’s Credit Watch Gold