Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: Senior Flexonics Pathway, a division of Senior Operations LLC
  • Street Address: 2400 Longhorn Industrial Drive
  • City: New Braunfels
  • State, or Country if outside the US: United States
  • Zip Code: 78130

Submitted By

  • Name: Emi A Donis
  • Title: General Counsel, North America
  • Firm name (if different than entity): Senior Operations LLC
  • Telephone Number: 8185315210
  • Email Address: edonis@seniorplcusa.com
  • Relationship to entity whose information was compromised: General Counsel

Breach Information

  • Total number of persons affected (including residents): 611
  • Total number of Maine residents affected: 82
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 11/04/2023
  • Date Breach Discovered: 11/05/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Driver's License Number or Non-Driver Identification Card Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 12/05/2023
  • Copy of notice to affected Maine residents: SFP Notice Ltr 5 Dec 2023.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Allstate, identity protection and credit monitoring