Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: The Northwestern Mutual Life Insurance Company
  • Street Address: 720 E. Wisconsin Ave
  • City: Milwaukee
  • State, or Country if outside the US: United States
  • Zip Code: 53202

Submitted By

  • Name: Stephanie Crites
  • Title: Assistant Director - Incident Response
  • Firm name (if different than entity):
  • Telephone Number: 4146656263
  • Email Address: stephaniecrites@northwesternmutual.com
  • Relationship to entity whose information was compromised: Employee

Breach Information

  • Total number of persons affected (including residents): 62,656
  • Total number of Maine residents affected: 316
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 10/29/2023 - 11/02/223
  • Date Breach Discovered: 02/05/2024
  • Description of the Breach:
    • Other
    • If other, please specify: Third-party service provider systems breach.
  • Information Acquired - Name or other personal identifier in combination with:

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 03/01/2024
  • Copy of notice to affected Maine residents: Final NM IMS Proactive Notification.pdf
  • Date of any previous (within 12 months) breach notifications: 08/07/2023, 2/07/2024, 2/16/2024
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months; Kroll; Credit Monitoring, Web Watcher, $1 Million Identity Fraud Loss Reimbursement, Fraud Consultation, and Identity Theft Restoration; NM is proactively monitoring and prepared to respond as new information from IMS becomes available to us.