Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Mutual of Omaha Mortgage, Inc.
  • Street Address: 3131 Camino Del Rio N 1100
  • City: San Diego
  • State, or Country if outside the US: CA
  • Zip Code: 92108

Submitted By

  • Name: Mark Schmidt
  • Title: Privacy Risk Consultant
  • Firm name (if different than entity): Mutual of Omaha Insurance Company
  • Telephone Number: 844-213-3454
  • Email Address: privacy.office@mutualofomaha.com
  • Relationship to entity whose information was compromised: Parent company

Breach Information

  • Total number of persons affected (including residents): 1,193
  • Total number of Maine residents affected: Two
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 05/31 - 06/03/2023
  • Date Breach Discovered: 06/30/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 09/22/2023
  • Copy of notice to affected Maine residents: Consumer Notification Letter - One Year Letter.pdf
  • Date of any previous (within 12 months) breach notifications: None
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Experian, IdentityWorks as outlined in the attached consumer notification letter.