Data Breach Notifications

Entity Information

  • Type of Organization: Other Commercial
  • Entity Name: New England Ice Cream Company
  • Street Address: 222 Mansfield Ave.
  • City: Norton
  • State, or Country if outside the US: MA
  • Zip Code: 02766

Submitted By

  • Name: Jamey Lagor
  • Title: Executive Vice President
  • Firm name (if different than entity):
  • Telephone Number: 774-961-2006
  • Email Address: jlagor@neicc.com
  • Relationship to entity whose information was compromised: Executive Vice President

Breach Information

  • Total number of persons affected (including residents): 767
  • Total number of Maine residents affected: 3
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 03/04/2023
  • Date Breach Discovered: 05/05/2023
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 06/28/20263
  • Copy of notice to affected Maine residents: New England Ice Cream Company - Notice of Data Event-ME - Exhibit 1.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: NEICC is providing access to credit monitoring services for 24 months through TransUnion, to individuals whose personal information was potentially affected by this incident, at no cost to these individuals. Additionally, NEICC is providing impacted individuals with guidance on how to better protect against identity theft and fraud. NEICC is providing individuals with information on how to place a fraud alert and security freeze on one’s credit file, the contact details for the national consumer reporting agencies, information on how to obtain a free credit report, a reminder to remain vigilant for incidents of fraud and identity theft by reviewing account statements and monitoring free credit reports, and encouragement to contact the Federal Trade Commission, their state Attorney General, and law enforcement to report attempted or actual identity theft and fraud.