Data Breach Notifications

Entity Information

  • Type of Organization: Other Government Entity
  • Entity Name: City of Jacksonville Beach, Florida
  • Street Address: 11 North Third Street
  • City: Jacksonville Beach
  • State, or Country if outside the US: FL
  • Zip Code: 32250

Submitted By

  • Name: Karen Nelson
  • Title: Deputy City Manager
  • Firm name (if different than entity):
  • Telephone Number: (904) 247-6268
  • Email Address:
  • Relationship to entity whose information was compromised: Deputy City Manager

Breach Information

  • Total number of persons affected (including residents): 48949
  • Total number of Maine residents affected: 38
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 01/22/2024-01/29/2024
  • Date Breach Discovered: 02/22/2024
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 03/20/2024
  • Copy of notice to affected Maine residents: City of Jacksonville Beach, FL - Notice of Data Event - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Epiq, twelve (12) months, and identity restoration and credit monitoring