Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: West Plains Bank and Trust Company
  • Street Address: 11 Court Square
  • City: West Plains
  • State, or Country if outside the US: MO
  • Zip Code: 65775

Submitted By

  • Name: Steve Korbe
  • Title: Chief Financial Officer
  • Firm name (if different than entity): Mullen Coughlin, LLC
  • Telephone Number: 417-256-8915
  • Email Address: steve.korbe@westplainsbank.com
  • Relationship to entity whose information was compromised: Chief Financial Officer

Breach Information

  • Total number of persons affected (including residents): 2,321
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 08/14/2021-09/07/2021
  • Date Breach Discovered: December 13, 2021. On 11/18/2021 after the third-party investigation determined the information that was subject to unauthorized access, West Plains Bank began a review of the information to determine the states of residence and determined an individual was a resident of Maine on December 13, 2021.
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 01/12/2022
  • Copy of notice to affected Maine residents: West Plains Bank - Notice of Data Event - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Experian, Identity Monitoring