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Data Breach Notifications
Entity Information
- Type of Organization: Financial Services
- Entity Name: West Plains Bank and Trust Company
- Street Address: 11 Court Square
- City: West Plains
- State, or Country if outside the US: MO
- Zip Code: 65775
Submitted By
- Name: Steve Korbe
- Title: Chief Financial Officer
- Firm name (if different than entity): Mullen Coughlin, LLC
- Telephone Number: 417-256-8915
- Email Address: steve.korbe@westplainsbank.com
- Relationship to entity whose information was compromised: Chief Financial Officer
Breach Information
- Total number of persons affected (including residents): 2,321
- Total number of Maine residents affected: 1
- If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
- Date(s) Breach Occured: 08/14/2021-09/07/2021
- Date Breach Discovered: December 13, 2021. On 11/18/2021 after the third-party investigation determined the information that was subject to unauthorized access, West Plains Bank began a review of the information to determine the states of residence and determined an individual was a resident of Maine on December 13, 2021.
- Description of the Breach:
- External system breach (hacking)
- Information Acquired - Name or other personal identifier in combination with: Social Security Number
Notification and Protection Services
- Type of Notification: Written
- Date(s) of consumer notification: 01/12/2022
- Copy of notice to affected Maine residents: West Plains Bank - Notice of Data Event - ME.pdf
- Date of any previous (within 12 months) breach notifications:
- Were identity theft protection services offered: Yes
- If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Experian, Identity Monitoring