Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Eagle Bank
  • Street Address: 350 Broadway
  • City: Everett
  • State, or Country if outside the US: Massachusetts
  • Zip Code: 02149

Submitted By

  • Name: Natalie Cappellazzo
  • Title: Attorney
  • Firm name (if different than entity): Nutter McClennen & Fish, LLP
  • Telephone Number: 617-439-2390
  • Email Address: ncappellazzo@nutter.com
  • Relationship to entity whose information was compromised: Counsel

Breach Information

  • Total number of persons affected (including residents): 511
  • Total number of Maine residents affected: 1
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: No
  • Date(s) Breach Occured: 07/30/2022
  • Date Breach Discovered: 09/30/2022
  • Description of the Breach:
    • External system breach (hacking)
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 11/08/2022
  • Copy of notice to affected Maine residents: Eagle Bank Notification Letter.pdf
  • Date of any previous (within 12 months) breach notifications: None
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: Affected individuals have been offered identity monitoring services at no cost for two years, provided by Kroll. The identity monitoring services include credit monitoring, fraud consultation, and identity theft restoration. Credit monitoring allows enrolled individuals to receive alerts when there are changes to their credit data at any of the three national credit bureaus. Fraud consultation provides individuals with unlimited access to consultation with a Kroll fraud specialist who can provide support by showing individuals how to most effectively protect their identities, explaining their rights and protections under the law, assisting with fraud alerts, and interpreting how personal information is accessed and used. If an individual becomes a victim of identity theft, a Kroll investigator will work to resolve related issues that arise.