Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: Financial Institution Service Corporation
  • Street Address: 500 Pavilion Road
  • City: West Monroe
  • State, or Country if outside the US: United States
  • Zip Code: 71292

Submitted By

  • Name: Greg Souther
  • Title: Senior Vice President
  • Firm name (if different than entity):
  • Telephone Number: 318-651-4613
  • Email Address:
  • Relationship to entity whose information was compromised: Senior Vice President

Breach Information

  • Total number of persons affected (including residents): 753,261
  • Total number of Maine residents affected: 64
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 05/30/2023
  • Date Breach Discovered: 05/31/2023
  • Description of the Breach:
    • Other, External system breach (hacking)
    • If other, please specify: MOVEit Transfer third-party event
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 09/22/2023
  • Copy of notice to affected Maine residents: Financial Institution Service Corporation - Notice of Data Event - ME.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 12 months, Kroll, identity monitoring and restoration services