Data Breach Notifications

Entity Information

  • Type of Organization: Financial Services
  • Entity Name: VALIC Retirement Services Company (VRSCO)
  • Street Address: 2929 Allen Parkway
  • City: Houston
  • State, or Country if outside the US: Texas
  • Zip Code: 77019

Submitted By

  • Name: Melissa Cozart
  • Title: Vice President & Chief Privacy Officer
  • Firm name (if different than entity): VALIC Retirement Services Company (VRSCO)
  • Telephone Number: 713-831-6371
  • Email Address:
  • Relationship to entity whose information was compromised: Chief Privacy Officer

Breach Information

  • Total number of persons affected (including residents): Approximately 798,000
  • Total number of Maine residents affected: 2,722
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified: Yes
  • Date(s) Breach Occured: 05/29/2023 - 05/30/2023
  • Date Breach Discovered: 06/26/2023
  • Description of the Breach:
    • Other
    • If other, please specify: Third-Party Service Provider Breach
  • Information Acquired - Name or other personal identifier in combination with: Social Security Number

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 07/27/2023
  • Copy of notice to affected Maine residents: Sample Individual Notice.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: Yes
  • If yes, please provide the duration, the provider of the service and a brief description of the service: 24 months; Kroll; Complimentary credit monitoring, fraud consultation, and identity restoration services