Data Breach Notifications

Entity Information

  • Type of Organization: Non-Profit
  • Entity Name: SERRV International
  • Street Address: 2901 International Lane, Suite 200
  • City: Madison
  • State, or Country if outside the US: Wisconsin
  • Zip Code: 53704

Submitted By

  • Name: Lindsay Nickle
  • Title: Partner
  • Firm name (if different than entity): Constangy, Brooks, Smith & Prophete, LLP
  • Telephone Number: 8065350274
  • Email Address:
  • Relationship to entity whose information was compromised: Counsel

Breach Information

  • Total number of persons affected (including residents): 16221
  • Total number of Maine residents affected: 157
  • If the number of Maine residents exceeds 1,000, have the consumer reporting agencies been notified:
  • Date(s) Breach Occured: 11/24/2021 to 12/14/2022
  • Date Breach Discovered: 07/17/2023
  • Description of the Breach:
    • Other
    • If other, please specify: As this incident affected a third-party, SERRV is not privy to the forensics findings of CommerceV3.
  • Information Acquired - Name or other personal identifier in combination with: Financial Account Number or Credit/Debit Card Number (in combination with security code, access code, password or PIN for the account)

Notification and Protection Services

  • Type of Notification: Written
  • Date(s) of consumer notification: 08/25/2023
  • Copy of notice to affected Maine residents: SERRV - Regulatory Notification - ME AG_Full.pdf
  • Date of any previous (within 12 months) breach notifications:
  • Were identity theft protection services offered: No
  • If yes, please provide the duration, the provider of the service and a brief description of the service: